While the BA program might be one of the most successful programs going, their communication and lack of organization is challenging. I've been saying for years, just hire some ex-hockey kid with a Business school degree (heck they place enough kids into Babson don't they?) and pay him a bit over the market wage and let him run the place! Easiest money ever spent.
4-5 years ago this was the place to play. Numerous kids now playing D-I or national team and juniors (Hannifin / Danato / White...for split season?) were on these teams. My son was maybe on the second or third team there and to say they would have smoked most of the teams in the Super 8 would be an understatement. They played against each other, other top junior programs and top tournaments.