Ruislip And Ickenham Online Community Message Board

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Forum: Ruislip And Ickenham Online Community Message Board
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Prezzo Ruislip very disappointing

I visited this restaurant in the week. Whilst eating my main course I had to pull a 4 inch piece if hair out of my mouth with a piece of meat stuck on the end of it. I had literally only taken a few mouthfuls of the meal.

I was offered a replacement but bearing in mind we waited 25 minutes in an empty restaurant for it in the first place I declined.

When the bill came they had taken off the price of the meal I had and nothing more. When I spoke to the manager to inform her that I had a hair in my food and was leaving the restaurant still hungry and that just removing the price of that meal from my bill was not satisfactory she stated it was company policy and there was nothing she could do!

One would expect some discretion is afforded to the manager of a large restaurant like this to perhaps waive the price of our soft drinks?

Steer clear of this place, the staff are not friendly and the service is poor. The Pinner and Northwood branches are much better.

Re: Prezzo Ruislip very disappointing - by Onthetube - Mar 6, 2016 1:14am
Re: Prezzo Ruislip very disappointing - by Mandy - Mar 7, 2016 7:21pm
Re: Prezzo Ruislip very disappointing - by P M - Mar 9, 2016 10:04am
Re: Prezzo Ruislip very disappointing - by eclipse - Mar 9, 2016 4:14pm
Re: Prezzo Ruislip very disappointing - by Rog - Mar 10, 2016 9:35am
Re: Prezzo Ruislip very disappointing - by Lee - Mar 10, 2016 6:18pm